
The Florida Department of Elder Affairs provides most direct services through its Division of Statewide Community-Based Services, which works through the state’s 11 Area Agencies on Aging and local se [...]
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The Long-Term Care Ombudsman Program (LTCOP) is a statewide, volunteer-based system of local units that act as advocates for residents of long-term care facilities. The LTCOP was established by Title VII of the federal Older Americans Act and its operation is governed by state statute, part I of Chapter 400, Florida Statutes. Through 13 district offices that together cover the entire state, volunteers work with staff to identify, investigate, and resolve complaints made by, or on behalf of, residents of nursing homes, assisted living facilities, adult family-care homes, and continuing care retirement communities. In addition to investigating and resolving complaints, the LTCOP performs the following services or activities:
Click on the image on the left to learn about volunteer opportunities to help improve the lives of Floridians by advocating on behalf of those who live in long-term care settings such as nursing homes, assisted living facilities, and adult family care homes.
For more information, contact the Long-Term Care Ombudsman Program at 850-414-2323 or toll free at 1-888-831-0404. You may also email us at LTCOPInformer@elderaffairs.org.
DISCLAIMER: Under Florida law, this webform is a public record. Please do NOT submit any identifying information that would be against HIPPA standards.
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