Publications

Thank you for your interest in Florida’s Ombudsman Program’s printed materials. Below you will find the brochures, posters, and resident’s rights which you may print. Please contact a local office near you for information regarding the Florida’s Long-Term Care Ombudsman Program. Click here for a list of local offices.

Annual Reports

2019-20 Annual Report

2018-19 Annual Report

2017-18 Annual Report

2016-17 Annual Report

2015-16 Annual Report

2014-15 Annual Report

2013-14 Annual Report

Quarterly Data

Quarterly Report: April 1 – June 30, 2021

Quarterly Report: January 1 – March 31, 2021

Quarterly Report: October 1 – December 31, 2020

Quarterly Report: July 1 – September 30, 2020

Quarterly Report: April 1 – June 30, 2020

Quarterly Report: January 1 – March 31, 2020

Quarterly Report: October 1 – December 31, 2019

Quarterly Report: July 1 – September 30, 2019

Quarterly Report: April 1 – June 30, 2019

Quarterly Report: January 1 – March 31, 2019

Quarterly Report: October 1 – December 31, 2018

Quarterly Report: July 1 – September 30, 2018

Quarterly Report: April 1 – June 30, 2018

Quarterly Report: January 1 – March 31, 2018

Quarterly Report: October 1 – December 31, 2017

Quarterly Newsletters

Ombudsman Outlook (July 2021)

Ombudsman Outlook (October 2016)

Ombudsman Outlook (July 2016)

Ombudsman Outlook (December 2015)

Ombudsman Outlook (September 2015)

Ombudsman Outlook (June 2015)

Ombudsman Outlook (March 2015)

Ombudsman Outlook (December 2014)

Ombudsman Outlook (September 2014)

Ombudsman Outlook (June 2014)

Ombudsman Outlook (December 2013 – March 2014)

Brochures

Family Council Brochure (English)

Ombudsman Program Brochure (English)

Ombudsman Program Brochure (Spanish)

Ombudsman Program Brochure (Haitian Creole)

Volunteer Recruitment Brochure (English)

Volunteer Recruitment Brochure (Spanish)

Volunteer Recruitment Brochure (Haitian Creole)

Resident Activity Book (Winter 2021)

Posters

Adult Family Care Home Residents’ Rights Poster (English)

Adult Family Care Home Residents’ Rights Poster (Spanish)

Assisted Living Facility Residents’ Rights Poster (English)

Assisted Living Facility Residents’ Rights Poster (Spanish)

Nursing Home Residents’ Rights Poster (English)

Nursing Home Residents’ Rights Poster (Spanish)

Ombudsman Program Recruitment Poster

Residents’ Rights

Resident Council Handbook: A Guide to Building a Long-Term Care Resident Council

Assisted Living Facility & Adult Family Care Home Residents’ Rights (English)

Assisted Living Facility & Adult Family Care Home Residents’ Rights (Spanish)

Nursing Home Residents’ Rights (English)

Nursing Home Residents’ Rights (Spanish)